Join our team to help build a world class gifting company to make people smile.
Current Openings
Executive Customer Service
Department :
Experience :
Location :
Customer Service Operations
1 to 2 years

This position is responsible for supporting; coaching; developing and supervising a group of employees in a Service Centre / Operations environment.

Candidate Profile
  •  2+ years of work experience in an organization of repute.
  •  Preferably from E-Commerce industry
  •  Strong Knowledge of customer care techniques and processes
  •  Strong analytical and listening skills
  •  Maintaining performance reports for each team member and setting targets post regular discussions.
Job Description

Monitor, identify and resolve performance /behavior/ attendance/ attrition issues using prescribed performance management techniques

Review performance stats on a daily basis and provide constructive feedback

Acting as information source, assigning tasks, following up and resolving customer complaints and queries

100% Satisfaction Guaranteed is backed by people having decades of experience in providing online flowers and gifts delivery service. We understand the value of your emotions and deliver your gifts on time with 100% Satisfaction Guarantee.

Same Day Delivery Service

We provide same day delivery service for orders placed before 5 PM in most cities in India.In case you want your order to be delivered same day even after 5 PM, please call us at +91-8588-000-909 to enquire.

Better Customer Support

We are obsessed with our customers and always try to provide immediate resolution of any issue. Please email us at or call us at +91-8588-000-909 for any query.

Midnight Delivery

Want to surprise by being the 1st to wish your loved ones as soon as their special day begins? Choose midnight delivery option while placing order. We'll deliver fresh flowers and cake exactly at midnight to make it memorable for you.

Track Order
Please enter your email id and order number to track your order.
100% Satisfaction Guaranteed
Place order on with complete peace of mind.

In case you are not satisfied with our service, you can claim full refund or ask for redelivery.

We have decades of experience in delivering flowers and gifts to your loved ones.
Same day delivery of fresh Flowers, Cakes, Soft Toys and more...

Free shipping in more than 250 cities!

Midnight and Fixed time delivery available!
Popular Delivery Cities

Delhi | Mumbai | Kolkata | Lucknow | Noida | Gurgaon | Dehradun | Jammu | Chandigarh | Bangalore | Pune | Hyderabad | Chennai | Ahmedabad | View All